Facebook & Instagram Posts

The Facebook & Instagram Posts connection reads the posts on your Facebook Pages and the Instagram business accounts linked to them, with how each one did: views, reach, likes, comments, shares and, on Instagram, saves. Apex shows them on the Posts tab under Attribution, next to what your ads did.

It is its own connection, separate from Meta Ads. You can connect one without the other.

Authentication

Facebook & Instagram Posts uses Facebook Login. Sign in with a Facebook account that manages your Pages.

Click Connect

On the Integrations page, find the Facebook & Instagram Posts card and click Connect. You can also start it from Set up Apex → Attribution → Connect your posts.

Pick your Pages

Facebook asks which Pages and Instagram accounts Apex may read. Apex reads the ones you pick and nothing else. To add one later, connect again and tick it.

Approve read-only access

Approve the permissions below. Apex never posts, edits, deletes or replies to anything.

PermissionWhy Apex asks
pages_show_listList the Pages you picked
pages_read_engagementRead the posts on those Pages, with likes, comments and shares
read_insightsRead each Facebook post's views and reach
instagram_basicRead the Instagram business account linked to each Page and its posts
instagram_manage_insightsRead each Instagram post's views, reach, saves and shares

Info

Your Instagram account has to be a business or creator account linked to a Facebook Page. Personal Instagram accounts don't show up.

Data Synced

Each sync reads the posts from the last 13 months, newest first.

FigureFacebookInstagram
ViewsYesYes
Reach (different people who saw it)YesYes
LikesReactionsLikes
CommentsYesYes
SharesYesYes
SavesNoYes

If Meta won't give the numbers for a post, Apex still lists it and shows the numbers as blank rather than 0.

Boosted posts

When you boost a post, Meta runs it as an ad. If Meta Ads is connected too, Apex marks that post Boosted and shows the ad's spend from the day the post went up, so the post's organic and paid results sit side by side and the money is counted once.

How Apex Uses This Data

  • Posts tab and post pages list every post with its numbers and the visits and sales that probably came from it.
  • Followers shows each Page's and Instagram account's followers today and how many it gained over the dates you picked, counted once a day from the day you connect.
  • Top posts and Organic vs paid cards on Attribution, shown when the switch is on Organic or Both.
  • Campaign content. A post that carries an Apex Link shows under that piece of content on the campaign page.

Disconnecting

Disconnecting stops new reads and deletes the posts Apex read through it, with the pictures it copied. Your ads data is untouched. Apex doesn't withdraw the sign-in at Meta, because Meta would also cut off Meta Ads if it uses the same sign-in. To withdraw it yourself, remove Apex under Facebook Settings → Business integrations.

Troubleshooting

IssueCauseFix
"No Pages" when connectingNo Page was ticked, or the account doesn't manage oneConnect again and tick your Pages
Instagram posts missingThe Instagram account isn't a business or creator account linked to the PageLink it in the Page's settings, then connect again
Views and reach blankMeta didn't give the numbers for those postsNothing to do. Likes, comments and shares still show

Next Steps