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Apex

Support

Stuck on something? Email us.

Write support@apex.inc about anything in Apex: setup, billing, your account, or an integration that won't connect. Include your workspace name and what you expected to see, so we can find the problem without a round of back-and-forth.

Email supportRead the docs

Who to write to

One address for each kind of question.

Installed Apex from HubSpot, Shopify, or another app marketplace? Same addresses. If you're not sure which one fits, write support.

  • Product help

    Something's not working

    Write support@apex.inc about setup, billing, your account, integrations, or anything in the dashboard that isn't doing what you expected.

  • Privacy

    It's about my data

    Write privacy@apex.inc to access, correct, export, or delete your personal data. Shopping with a store that uses Apex? Ask that store first.

  • Security

    Found a vulnerability?

    Write security@apex.inc for security disclosures, vendor reviews, and questionnaires.

Already written down

Look it up while you wait.

Setup, connectors, and how Apex handles your data each have their own page.

  • Docs

    How do I install it?

    Install the snippet or an SDK, send events, connect your sign-in provider, and run your first experiment.

  • Integrations

    Does it connect to my tools?

    Every connector Apex supports, what each one does, and how to connect it.

  • Security

    Is my data safe?

    How Apex keeps each workspace separate, encrypts your data, and checks consent before sending personal data anywhere.

  • Privacy Policy

    What do you collect?

    What Apex collects, why we collect it, and when we share it.

Company

Apex Sciences, Inc.

The company that builds and runs Apex.

10200 S Roberts Rd Unit 4211
Palos Hills, Illinois 60465-1539
United States